Contact
support@flydex.net
Use this address for install help, pairing questions, billing issues, account problems, and security reports.
Best for
What to contact us about
Setup and pairing
If the helper is not installing cleanly or a machine is not reaching Codex ready.
Billing and account issues
Questions about trials, subscriptions, access, or auth flows.
Security reports
Anything that looks like a trust, access, or privacy problem.
Helpful details
What to include for faster help
Desktop OS
Tell us whether you are on macOS or Windows.
Where you got stuck
Include the step you were on, such as install, QR handoff, or reconnect.
Visible error text
Paste the exact error or a screenshot if something in the UI failed.